How much does an answering service cost for a small business?

Traditional answering services usually charge per call or per minute. Our AI answering service is a written fixed setup quote plus call minutes at cost, and the missed-call text is a fixed one-off price shown above inc GST.

Is there a phone answering service in Sydney that works after hours?

Yes. The AI answering service picks up 24/7, including weekends and public holidays, and passes urgent calls to your mobile.

Can I keep my business number?

Yes. Your number diverts to the answering service, either for every call or only when you do not pick up. You can switch the diversion off at any time.

Will callers know it is not a person?

Yes. It introduces itself as an AI receptionist and says the call is recorded. If a caller asks for a person, it takes a message or passes the call to you.

Is an AI answering service better than a virtual receptionist?

It depends on your calls. A human virtual receptionist suits complex or sensitive calls. AI suits the common questions, bookings and messages, at any hour, for a lower running cost. We will tell you honestly which fits.

What if I just want missed callers to get my booking link?

That is the missed-call text: a fixed one-off price, and every caller you miss gets a text from your business straight away.

Phone answering service for small businesses in Sydney

Every call answered, even when you are on the tools or with a client: an AI answering service that picks up 24/7, or an instant text back to every caller you miss.

fixed Quotein writing after a short chat
Call minutes at cost

Written fixed quote first · nothing starts until you say yes

Ask for a quote

Three ways to stop missing calls, and what each is good for

A traditional answering service puts your calls through to a call centre, where a person takes a message. It works, and some businesses need a human voice. It is usually charged per call or per minute, the operator only knows a script, and messages still wait for you to call back.

An AI answering service picks up every call in a natural voice, any hour, and answers from your own information: hours, prices, service areas, how to book. It takes bookings or detailed messages, passes urgent calls to your mobile, and sends you a summary of every call. It tells callers it is an AI and that the call is recorded. We do not provide live human operators; if you need one, we will say so.

If most callers just want to book or get a quote, the simplest fix is a missed-call text: when you cannot pick up, the caller gets a text from your business with your booking or quote link straight away. It costs less, and it stops people ringing the next business on the list.

Who it’s for

TradiesCalls answered on the roof or under the sink, with job details taken.

Clinics and vetsHours, fees and bookings, with urgent calls passed to staff.

Salons and barbersPrice questions and bookings while your hands are busy.

Restaurants and cafésHours, bookings and directions all evening.

Small officesAfter-hours and overflow calls, without a receptionist.

What’s included

AI answering service: a call flow worked out with you for bookings, quotes, urgent calls, suppliers and spam
Answers from your hours, prices, services and rules only. It does not make things up
Bookings into your calendar, or a message with the caller's details
Urgent calls passed to your mobile with a short summary
A summary and recording of every call, sent to you
You keep your number: calls divert all the time, or only when you do not answer
Missed-call text: every caller you miss gets a text with your booking or quote link
Call minutes and SMS passed on at cost, no markup

How it works

1
Tell us about your callsHow many, when, and what callers usually want.
2
Pick the right fixAI answering service (written fixed quote) or the fixed-price missed-call text.
3
We set it up and test it with youNothing goes live until you approve it.

How long it takes

The missed-call text has a working first version in 24–48 hours once we have your number details and booking link. The AI answering service is quoted after a short chat, with the timeline in the quote; simple setups can have a working first version in 24–48 hours once we have your information, and bigger or more complex systems take longer.

Prices

Quoted

AI phone receptionist

Fixed price quoted in writing

Answers your calls 24/7, handles common questions, takes bookings or messages and passes urgent calls to you. Call minutes at cost. Fixed price in writing after a quick chat.

Ask for a quote

Fixed price

Missed-call auto-text

A$275 one-off, inc GST

Miss a call and the caller gets a text with your booking or quote link. SMS at cost.

Start

The AI answering service is a written fixed quote because it depends on your calls: once you accept it, we invoice 20% to start and the other 80% once you have approved it, before it goes live. Call minutes are passed on at cost each month. The missed-call text is a fixed one-off price, paid once it is working; SMS is at cost.

What you can do yourself, free

Free option: your phone can already divert unanswered calls to voicemail, and an iPhone or Android can reply to calls you decline with a saved text. If you get a few calls a week, that may be enough. Many voicemails never get left, though, which is why an instant text back or an answered call wins more jobs.

Hear what an AI receptionist sounds like: talk to Noah, our own AI receptionist, in your browser. More detail on the AI side: AI receptionist.

Where we work

We are based in Western Sydney and set up call answering for businesses in Blacktown, Parramatta, Penrith, Seven Hills, Castle Hill and Rouse Hill, and anywhere in Sydney. It works with Australian mobile and landline numbers, so we can help businesses Australia-wide.

Quick answers

Questions first? Talk to our AI.

Noah, our AI assistant, answers questions about prices and how it works. Uses your browser and microphone, up to 5 minutes.

Talk to our AI

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